Lack Of A Clear Vision For A Digital Customer Journey
Small to Medium-Sized Businesses that succeed in creating a digital business and customer value proposition doesn’t get there by accident. They develop a clear vision of how they will meet their customers’ digital needs, set objectives against that vision, and execute – often over multiple years.
Often, SMBs that are not succeeding haven’t painted a clear picture of what they want – or need – to be when they digitally “grow up.” While clarifying this vision doesn’t get you there by itself, it’s only one of many steps. Not having a vision is like going on a road trip without a destination. It’s always possible you could stumble into something great, but probably not.
Here’s What My Supporters
Have To Say
“Matt is a fantastic person to work with and did an exceptional job on our most recent project. A talented, motivated, and innovative co-worker who is meticulous, responsible, and achievement-oriented. Matthew’s focus is on ensuring maximum customer satisfaction. Matt is extremely wise for his years and is a natural leader who brings his best to every engagement, which ensures success for all projects.”
Lead at Amazon Web Services
“Matt is a fantastic person to work with and did an exceptional job on our most recent project. A talented, motivated, and innovative co-worker who is meticulous, responsible, and achievement-oriented. Matthew’s focus is on ensuring maximum customer satisfaction. Matt is extremely wise for his years and is a natural leader who brings his best to every engagement, which ensures success for all projects.”
Lead at Amazon Web Services
“Matt is a fantastic person to work with and did an exceptional job on our most recent project. A talented, motivated, and innovative co-worker who is meticulous, responsible, and achievement-oriented. Matthew’s focus is on ensuring maximum customer satisfaction. Matt is extremely wise for his years and is a natural leader who brings his best to every engagement, which ensures success for all projects.”
Lead at Amazon Web Services
“Matt is a fantastic person to work with and did an exceptional job on our most recent project. A talented, motivated, and innovative co-worker who is meticulous, responsible, and achievement-oriented. Matthew’s focus is on ensuring maximum customer satisfaction. Matt is extremely wise for his years and is a natural leader who brings his best to every engagement, which ensures success for all projects.”
Lead at Amazon Web Services